Hex&Co. FAQ
While all customers are encouraged to stop in for food or coffee; our primary service is our expansive Boardgame Library!
We charge $15 per person to sit for walk-in customers, this fee includes:
- Access to our board game library of over one-thousand games.
- No time-limit on stay for walk-ins Monday – Friday! To make sure everyone gets a chance to play, we do restrict walk-in gameplay time on Saturday and Sunday to three hours.
- Staff are available for questions or to make suggestions!
- We offer a child and student discount, charging $10 per person Monday through Thursday (excluding holidays)
- All customers have access to our cafe services for the length of their stay.
We welcome guests for co-working seating gratis with the purchase of food or drink; but cannot guarantee gratis seating for any length of time. Our primary mission is to be a place for community play, and we might ask non-gameplaying guests to make space as necessary.
Hex&Co. does not offer Co-working services at any stores, and while we welcome guests who wish to take advantage of our gratis seating, we cannot accept payments for co-working time. All non-gameplaying guests may eventually be asked to make space for guests seeking our regular services, should available seating space run out, usually after 6:30 pm most weekdays.
Typically Weekday mornings and early afternoons are the best time to take advantage of gratis seating.
We are proud to offer café services to all guests, as well as retail shopping support and general information regarding our space and what we do! Our open board game library is our primary attraction, with over 1000 board games to choose from. Alcoholic beverages are available at specific locations – check your specific store home page for more information about each of our location’s menus.
While we do our very best to always be available for all customer service needs, unfortunately our staff are not always available to teach games or help guests navigate our open board game library.
Food and drink orders are taken at our front register, and our staff can run your order to your table once prepared, but unfortunately we do not provide full waiting table service.
Yes! Hex&Co. hosts on-site complementary Wifi for paying customers.
Yes! We have one of the largest board game and hobby retail selections in the city, with knowledgeable staff that can help you find what your looking for; be it a game for your home collection, a new RPG book, or the perfect gift for the tabletop hobbyist in your life!
Hex&Co. locations are currently brick-and-mortar only, and we do not offer online shopping at this time. We do have a TCG player shop for MTG online singles. You can find the link to that here.
Yes, we sell Magic: The Gathering singles in person at our west side and online here.
For information about magic acquisitions please email magic@hexnyc.com, to book an appointment to sell, you may click here.
While Hex and Company proudly sells sealed Magic: The Gathering, Pokemon, Star Wars Unlimited, Riftbound, Lorcana, Gundam Card Game, and Flesh and Blood products; we only support the purchase and sale of singles for Magic: the Gathering at this time.
Yes! As long as we have seating space available we take walk-ins during all operation hours. Should we be full up, we can put walk-ins on a seating waitlist to be contacted by phone when a table is available. We try to reserve seating space for walk-ins every day, but unfortunately we cannot guarantee walk-in seating if store events or reservations have us fully booked.
If you want guaranteed seating, we recommend booking your group in advance through our reservation system, especailly for groups of more than eight.
Yes! You can use the menu link at the top of the page, or click here to access our online reservation portal. Hex&Co. offers in-house catering, party hosts, and private rooms to make your event extra special!
Reservations allow you to reserve seating for specific times for your group, up to a maximum group size of twelve. Reservations are charged starting at $17 per person and have a time limit of three hours. Hex&Co. can also host large events (we specialize in kids birthday parties!), email us for more information, or to book your large reservation, at reservations@hexnyc.com.
We unfortunately cannot offer reservations same-day or over the phone.
No, unfortunately for a variety of reasons we do not allow outside food or drink at any Hex&Co. location.
We ask that any guests under the age of twelve are accompanied by a guardian of age thirteen or older. This guardian must be capable and have means of contacting the legal guardians of all guests they accompany in case of emergency.
Hex&Co. offers afterschool, weekend clubs, and summer camp programs should you require child care services.
You can reach out to reservations@hexnyc.com for in-store collabs and rental inquiries and us@hexnyc.com to reach ownership or for business inquiries.
About US
Hex&Co. locations are proud to serve game hobbyists, college students, professionals, and families alike! We strive to meet the needs of our local patrons with excellent customer service and support, as well as provide our unique enthusiasm and knowledge on everything from your daily coffee brew to our favorite games and craft beer recommendations.
Our network of board game cafes are dedicated to providing a fun, safe, and inclusive environment for our respective communities to enjoy; whether you are grabbing a coffee to go, or arriving for a multi-hour marathon game session.
We hope you might join us for a weekend outing, date night, evening off with friends, morning study session, or just stop by on your way to work and say hello! Join an ever-growing community that calls Hex&Co. their home away from home.
Don’t forget to check out our discord server to meet our team and friends.